The Claims Adjuster (Volume 1)
I received a free copy of this book in exchange for an honest review.
(Spoilers within)
On opening the file I received for this book I was confused. On the title page, not only was it oddly spaced so that the title looked like this:
The
Claims Adjus
er
but the part that is underlined was linked to a random article on Wikipedia. It didn’t really bode well for the rest of the book when there were major issues with the title page.
I’m extremely forgiving of errors in indie books because I know most authors can’t afford an editor, and it’s easy to miss some things. Especially with common errors, many times I won’t even mention them so long as they aren’t overly frequent. This book is littered with errors, some of which I don’t think I’ve seen in a book before.
The writing felt flat right from the start. Emotions never really came across to me. It was more like I was being told a list of emotions that the character was feeling than it being conveyed in the writing. It’s hard for me to explain why it came off as flat, but I’ll try to give an example. Here is a summary of his boss explaining what his job is with some stuff cut out.
“What we offer is not really a job in the way that most people view careers”, [sic] he explained. “You won’t have an office but you won’t be working from your home, either”. [sic]
“You won’t draw a pay check but you won’t have any bills to pay”, [sic] he offered…
“Your coworkers will be all around you but you won’t really know who they are. Your assignments could be emailed to you or you could come by in person”, [sic] he continued.
…
“First, this is legal. Well, not really from the law enforcement point of view but then again, how many cops follow all the rules,” he was questioning me now?
…
“We don’t sell anything. We don’t buy anything. We don’t repair anything”. [sic]
…
“We don’t break things, either”. [sic] He stopped.
…
“I guess you could say that we end things so that they won’t have to end themselves”. [sic]
“You won’t get a company tee shirt or name plate. You won’t have a badge or a pass card”, [sic] …
Look at all of that text describing pretty much nothing. It goes on and on and most of what he’s saying is a list of negatives. I could have easily added to the list with anything. “You won’t be selling ice-cream. We don’t sell books. You won’t need a Category D driving license.” It’s not building up tension, it’s wasting time telling us about all the things that won’t be needed or won’t be happening.
Second, just as a testament to the first thing I mentioned, just look at how many times I had to put [sic] in there. There’s plenty of other types of errors, too.
So, the overall story is that the main character, Doug, has been unemployed. He gets a job offer as a “claims adjuster”, which is essentially the government hiring him to kill people who would be too expensive to pay medical costs for. The chapters then have him kill a variety of different people. This sort of set-up has been done before and it can be interesting, I just don’t think it worked here.
The main problem is that the main characters aren’t likable. They’re not nice people and there doesn’t seem to be any insight that they aren’t, and scenarios are strange and judgmental. For example, there’s a time he went to the emergency room, and he describes everyone else as having “nice shoes” (he’s obsessed with shoes) and cell phones and ring tones and wearing shirts that he couldn’t afford, etc etc. At first I thought the point was that only rich people could afford the emergency room, though it’s still strange that he would be the only poor person who needs emergency care.
Later on it’s said that all of the people he’s complaining about aren’t paying for their healthcare – he is. It was a strange assumption to make, and it wasn’t the only time he jumps to the conclusion that he’s paying for someone else’ bill.
The main character’s moral compass is deranged and his reasoning is bizarre.
I thought back to a particular drunk driving arrest I had made years before. I was asked, on the stand, under oath with God as my witness, if I ever had even took a sip of alcohol and then operated a motor vehicle. I lied.
Okay, so he felt bad about lying on the stand. It’s a bit melodramatic, but I can accept that he would feel bad about that. Later, he’s assigned his first person to kill, and he thinks this:
I convinced myself that, if it was ok to lie on the stand years past, it’s ok to end a life for a good cause.
I don’t understand what one has to do with the other or how they’re even remotely equal in how bad they are. He’s comparing telling a small lie on the stand to following and murdering an elderly woman. “I told a lie once, so it’s okay to kill someone”. I don’t follow the logic.
Parts of this book made me uncomfortable in the way they were presented. The character seems to try and come off as “I don’t have a problem with women/gay people,” and unfortunately that seems to be followed by a “but” and then proceeds to be offensive.
The character doesn’t just have lewd thoughts about attractive women. Fine, people fantasize, whatever. But he has nasty thoughts about a lot of other women, particularly women he doesn’t find attractive.
Here’s how he described women who were waiting at the hospital with him:
The women were dressed in much the same fashion. Somewhat slutty, as I recall. They were the ones who needed the condoms. Several had three or four kids, all crying and asking for things like gum or candy from mom’s purse which seemed to never be empty.
He’s unpleasant. He’s knows nothing about these women except that he saw them for a few minutes while he was in a waiting room, and he’s jumping to the conclusion that they’re “slutty,” “need condoms,” and the way he mentions how many kids they have is disparaging. Even more, he’s complaining about these women who have “three or four kids” needing condoms and he has three kids himself, with two different mothers.
Later, he goes to beg for a job at the unemployment office because he promised his wife he would. He describes the receptionist as a “portly white female,” and goes on to say:
I doubted that there were that many men who ever got down on their knees for her, much less made her promises.
…
The thought of being on my knees with her and the lingering pieces of chips were leaving a bad taste in my mouth.
…she began to loosen up, coyly smiling at me as she tossed her chemical dried hair…
..exchanging glances with the secretary that seemed to go from shy to slutty…
This is not a character I want to root for. He’s the one who goes to this place and insists on begging on his knees for a job, and then he pushes all of these derogatory thoughts onto this woman who just happened to be there.
He’s not particularly nice to men either.
I was then called back by a gentleman who looked like he was better fit for selling cheap jewelry or waiting tables at a bistro in the French Quarter.
The lack of logic continues in another scene where his wife complains that he doesn’t have a job, and later on in the same scene he tells her that he has to go sign a new policy at his work. I was confused because he had already told his family he was an insurance agent, so she shouldn’t have thought he was unemployed. I thought maybe I missed something, but then suddenly he was doing things for ‘work’ again.
One of his targets is a gay man with AIDs. The book says this:
I had friends who were homosexual
But it has the worst kind of stereotype for a gay man, who isn’t even a character. I can’t call him a character because he doesn’t act like any human would. It isn’t just the fact that he starts sexually harassing the main character the minute he comes through the door, even goosing him (how is this man not in jail if this is how he acts?).
The man owns a pet store and is a snake enthusiast. However, he has several kinds of pets available. When the main character enters, he clearly expresses a fear of snakes. Most people, especially shop owners, would realize that the main character is not interested in snakes and would see if he was interested in something else. Not this guy. Since snakes are sexual he continuously goes on about the snakes and decides to feed them in front of the man who doesn’t want to have anything to do with them. Then he starts asking if he wants to hold them, and when he doesn’t want to hold the first one he asks about another one.
This is why I can’t even fathom him as a character. If someone goes into a shop and says they hate fish, you don’t proceed to go on about all the fish you have, and keep asking which fish someone would like to see. You would ask if they want a kitten or puppy instead. The only reason this character is sexually harassing the main character is because he’s gay. The only reason he’s obsessed with snakes is because he’s gay. He has AIDs because he’s gay. There’s nothing about this caricature that can’t be explained by saying “because he’s gay”.
And it goes on. He takes his wife to a fancy restaurant where he plans on telling her the truth about his job. The first thing I noticed was something small.
There were doctors and lawyers and men who had inherited their father’s fortunes and the women who chased those men.
No women are big earners? I thought maybe I was being nitpicky there, but it doesn’t take long for it to get worse. They’re in the restaurant and start talking.
These colors,” I said … “look more like pelican puke than a speared tune.”
She laughed. Loudly.
“That’s seared tuna and pelican’s don’t puke, they regurgitate…”
…
Several patrons and one of the waiters look our way and sneered. I hadn’t been sneered upon since I was unemployed and wearing clothes that were sneer-worthy. Tonight, I was not sneer-worthy and neither was my wife.
This man is a horrible, horrible person. Clothes aren’t what make a person sneer-worthy or not. The fact that he entered a restaurant and immediately started insulting it does. How are the people there supposed to react? Is that supposed to be charming?
This is the part where I realized the only reason his wife isn’t just as horrible is because we don’t see her as much as him and don’t have to listen to her inner dialogue. He tries to explain his job and it becomes a convoluted discussion about insurance and how they’re paying other people’s way. His wife then questions the waiter.
“If you get sick, who would pay for your doctor’s visit,” she fired at the smug young man.
…
The waiter retreated rather quickly but she followed him with her eyes.
“Cock-sucker probably doesn’t even have insurance,” she stated with disgust. “I wonder how many times we’ve paid for his colonoscopy.”
Charming. They then start discussing the other patrons and how he would kill them if they left without paying their checks as an example of what he does, sometimes being degrading in their descriptions of them. And when they’re leaving:
“Don’t you leave that cock-sucker one dime in tip,” she demanded. “We pay for his medicine; we shouldn’t have to pay for him to pick up my fork.”
So. They go to a restaurant. They immediately insult the decor. They start making a scene. She demands to know about a waiter’s personal insurance information, and when he’s startled and leaves she calls him a gay slur. They spend time being insulting about almost all of the guests, and when it’s all done they leave and don’t even give the waiter a tip.
These are terrible people. And that’s not even mentioning the fact that he murders people for a living.
This is followed up by something else terrible by his wife, Kim. She’s mad about his job. He comes home one time and she’s at the table with the kids. She tells him that they discussed his new job and what they thought about it. Why would anyone do that? He could very well think that she told them about his illegal job and he might say something that spill the beans in front of children. There was no point to it except putting the children in danger of learning something awful.
It turns out she cheated on him. Considering he’s been murdering people behind her back I don’t think he has much room to get mad, but he does and even thinks I had killed for this woman.
He gets his last case and decides to kill the man she had an affair with as well as his target. For some reason the fake e-mails in the text are underlined and linked. We get more flattering descriptions of women as he says the new target’s breasts are more like a 36 long instead of 36 C. When he gets both in one place and kills them, he makes fun of the dead man who had an affair with his wife by ironically saying:
“You spelled besmirched wrong”, [sic] I added. “I hate bad spellers”. [sic]
He kills them both and it ends shortly after that. There isn’t much of a conclusion.
There were a few other smaller things in the book like a part where Kim describes how their son, Jase, couldn’t understand that they couldn’t afford to buy a fancy pair of shoes and other people could. Jase is a teenager. Jase should be able to understand the basics of how money works. In another part the main character was looking for someone to mow the lawn, saw an ad that had a ‘hot chick’ riding a lawn mower, and he seemed surprised that it was only for advertising. A grown man should realize that an ad like that isn’t true to life.
There are other instances of him talking about women and calling them things like “bitches,” “two dollar whores,” or calling Jase’ biological mother a “piece of crap”.
And, for positive, I do believe I found my favorite line in the book.
I could play one instrument and that was the radio.
When I first finished this book I thought maybe I would give it a 3 or 4 out of 10, thinking that I might have looked too deeply into some things. But when I went back and looked over what I had highlighted and wrote up the review, I realized that I wasn’t nitpicking. There really were some major problems and I don’t think they were purposeful. It wasn’t just the narrator who carried certain beliefs, but when other characters opened their mouths the same things would come out, which was why his wife was suddenly terrible to other people. The way a gay character was portrayed was probably the most offensive part, with him being little more than a pile of stereotypes.
The cost of healthcare can be a good setting for creating a story like this. Unfortunately, the impression I got was that this book didn’t look kindly on women or homosexuals, and it was more than just a flawed narrator. That’s why I ended up giving it a 1/10.